Tailor-made trip
Build your tailor-made stay by bike or electric bike
How does it work?
1. Inspiration & advice
Get inspired by our stays or come up with your own ideas
Are you interested in bikepacking but not sure where to start?
The Family Bike accompanies you with a tailor-made stay service with the greatest care: get inspired by our trips. Let your imagination run wild. Then, contact us to set up a discovery call and build the stay of your dreams in turn!
Welcome to the crème de la crème of the holidays, the ones you will never forget and that you will want to do again in 2050:)
2. Personalization
We help you create the trip of your dreams
After a discovery call during which you will share with us your travel desires, your profile, your profile, your budget, your must see/do, we will create a first version of your personalized roadbook with the itinerary, accommodations, activities and as a bonus our best addresses <3
You are free to give us as much feedback as necessary until the road book seems perfect.
3. Accompaniment
Support before and during your stay
Our Trustpilot 5 stars speak for themselves.
We remain available before and during your stay: possibility to change your itinerary, assistance via a concierge service available 7 days a week, and support to make you have an unforgettable vacation.
One bike, endless options
You are unique! Choose the stay that's right for you, with or without our help. Go alone, in pairs, in three, or in a group.
Our travel inspirations
Get inspired by our 100% modular tailor-made bike trips or come up with your own ideas <3
They talk about it better than we do!
The Family Bike is a new offer launched by The Family Van.
While waiting for yours, discover the opinions of our The Family Van customers
Noémie from Family Van prepared a road trip for us in the Basque Country, combining mountains and sea, from France to Spain.
She was able to fully understand our expectations and needs: we are traveling with our two-year-old child and everything has been adapted for her, from the pace to the activities.
It is a team of enthusiasts who manage to transmit its values through their work. Attentive and responsive, we will be happy to leave with them.
I wish them a great evolution 🚀.
Séjour sur mesure
Very good experience for our part, we spent a week following the proposed itinerary which gave us a lot more around the villages of the Basque Country.
Note that the electric van requires a gentle pace, which is very appreciable.
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I rented a van from The Family Van to test the use on vacation before maybe buying one. Mission accomplished with this perfect stay on the Basque coast! As I am traveling alone, the team was great at answering my questions and gave me lots of very useful tips to make my stay a great memory. The van is very functional and easy to drive and the fact that it is an electric one is a real plus. Thanks again to the Family Van team and I hope to see you very soon!
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A superb getaway in a campervan!
We recently opted for a van rental from Dax to visit the region, and our experience was just great.
Here's why we're giving it five stars:
Ease of recovery: Pickup of the van at the exit of the station was quick and simple, making it easy to start our trip.
Impeccable layout: The van was perfectly equipped, meeting all our needs for a comfortable stay. Even as newbies to this type of trip, we did not miss anything.
Pleasant driving: Driving the van was smooth and pleasant, which greatly contributed to our enjoyment of discovering the area.
Useful guide: We also opted for the additional guide, which proved to be a nice resource for discovering spots to see/restaurant/campgrounds in the region without getting too busy.
And as a possible area for improvement, we simply suggest providing new campers with additional information on campsite closing times, in order to facilitate their travel experience.
In summary, our van getaway was a memorable experience, and we would highly recommend this service to anyone looking for a worry-free adventure in this beautiful region. Thank you for an unforgettable experience! 🚐🌟
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We went as a couple for a week exploring the French and Spanish Basque coast, as well as the Pyrenees. We came back full of stars in our eyes:
- Very well equipped vehicles,
- magnificent landscapes,
- a tailor-made itinerary by the family van allowing us to ask ourselves no questions during the trip: list of places to sleep and places to visit according to our desires...
In short, all you have to do is let yourself go and enjoy.
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Vann well equipped and the battery has a good battery life. We were well accompanied by WhatsApp and the Landes region is well equipped for electric roadtrips. At the top and to do it again with the same family
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Everything was perfect!
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Excellent first campervan experience! The reception team showed us very well how the van works (the living area and how the electric vehicle works). They also recommended places to sleep and eat.
Very available via WhatsApp if needed.
We will repeat the experience with The Van Family
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An incredible stay with valuable advice on good addresses in the region, crazy responsiveness in order to know the beaches where to surf, a very pleasant team, a super well equipped van that allowed us to have a wonderful stay. Thanks for everything, I recommend 2000%! 💛
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Great experience with The Family Van. Pick up the van close to Dax station, no surprise price once there and a very pleasant welcome. Kévin and Noémie took the time to explain to us the different functions of the van and were available throughout the trip. The van is very pleasant to drive and very comfortable to create beautiful memories across the Basque Country. I highly recommend it!
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We decided to make the electric van our first experience in a van, because we had a very good contact with Kevin from Van Family at a trade show, a new but very dynamic company.
Overall, you were very satisfied with their services (creation of a super book for the trip; assistance throughout the stay...). The only negative downside is related to the network of electrical terminals, access to which is different depending on the distributor, especially difficult in Spain... which puts stress on the trip.
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Superb first experience in an electric vehicle with The Family Van! The van is very comfortable, very well thought out, furnished and equipped. Easy to drive, it quickly provides a feeling of freedom. All the information and advice shared by Kevin and Noémie allow you to leave with a light mind. Simple and practical charging ensures peaceful driving... and silent!
On the beach, in the mountains, in the forest or on a campsite, we spent quality moments and comfortable nights thanks to this van, which also fits everywhere.
A big thank you to The Family Van for your quality services, your availability and your passion that you transmit with such kindness! And above all, see you soon for new adventures!
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“We rented the Uluwatu van to travel around the Basque Country for a week. It is very well equipped in terms of sleeping and cooking, we did not miss anything! The driving is very pleasant and the driver's space is very comfortable, even for long mountain trips.
Noémie and Kévin are adorable and have very good advice on using a van, share good addresses and offer tailor-made itineraries off the beaten track that allowed us to discover exceptional spots ⛰️
The rates are transparent and much more advantageous than those of competitors: no hidden costs, and a trip at a reduced price thanks to electricity!
To go on an adventure as a couple, it is ideal. Thanks The Family Van!!! 💕”
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Outstanding
A big thank you to the whole team! It was our first experience in a van and we fully adhered. A team that listens with a roadbook that is very adapted to our requests, small addresses that we would never have found without Lisa's good tips and a super well-equipped van...
And a big thank you to Kévin and Noémie for the great gift at the end of the stay following a small setback (you didn't have to but we really appreciated it!!)
We recommend The Family Van with our eyes closed.
Nathalie and Roland
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Frequently asked questions
What is a tailor-made bike trip?
A tailor-made bike trip is a trip that is 100% personalized according to your desires, your level and your constraints. We create an adapted itinerary, include bike rental, organize accommodations and, if necessary, luggage transport.
To organize your personalized stay or simply ask your questions, do not hesitate to contact Noémie at noemie@thefamiyvan.fr. We will get back in touch with you as soon as possible:)
What is the price of a tailor-made stay?
To benefit from the tailor-made option, a supplement of €20 per day is added to the rental of your bike and its equipment. This rate includes the discovery call, the creation of a personalized roadbook by our team, the adjustments necessary to perfect your itinerary, as well as access to our concierge service during your stay.
How does the tailor-made stay option work?
After discussing your travel project (budget, interests, essentials...), our team creates a tailor-made roadbook. It includes a detailed itinerary and daily recommendations for activities, exclusive addresses, and accommodation suggestions. You can then give us your feedback so that we can adjust the roadbook to suit you.
Can I choose the duration and the level of the course?
Yes, absolutely. Whether you want a 2-day loop or a linear itinerary over a week, we adapt each route to your pace and physical condition.
Do you book the accommodations for us?
Yes, we select for you accommodations adapted to cycle tourists (campsites, hotels, cottages, guest rooms), labeled Home Bike or equivalent, to guarantee comfort and safety.
Do you have several types of bikes for the stay?
Of course. We offer the rental of classic bikes, touring bikes and electric bikes (VAE), fully equipped for travel: bags, locks, helmets, repair kits, etc.
Do you offer a luggage transport service?
To date, we do not offer a luggage transport service. On the other hand, all our bikes are equipped with storage bags with sufficient volume to transport your belongings.
Can the stay be adapted for a family or a group?
Absolutely. We design stays for couples, families with children, groups of friends or businesses. We adapt the route, the bikes and the services to each profile.
An unexpected event or a need for assistance during the trip? What is The Family Bike Concierge Service?
Our concierge service accompanies you throughout your tailor-made stay. Whether it is for a change of itinerary, a restaurant recommendation, a technical problem or a fickle weather, our team remains available to advise and assist you at any time, 7 days a week and depending on the itinerary, a solution for troubleshooting or repatriation can be quickly put in place.
Where to pick up the bike?
Our agency is located a 1-minute walk from the Dax TGV station. This is where the start will take place. You can pick up your bike between 9:30 and 17:30.
An option to pick up and/or return your bike outside of business hours is available when you book.
What is the cancellation policy for your stays?
If your trip is cancelled, The Family Bike will charge the cancellation/resolution fees below:
• More than 30 days before departure: free cancellation;
• From 30 to 21 days before departure: 30% of the total price of the trip;
• From 20 to 14 days before departure: 50% of the total price of the trip;
• From 13 to 7 days before departure: 75% of the total price of the trip;
• From 6 to 3 days before departure: 80% of the total price of the trip;
• Less than 3 days (or no show): 100% of the total price of the trip;
Already 500 travelers have done it,
why not you?